Contact Us

WE ARE HERE TO HELP

At AllureMen we pride ourselves on personal customer support. Whether you have a question about a product, need help with an order, or simply want to know more about our collection - our team is here for you.

HOW TO REACH US

Email: support@allurecollectivestore.com

We aim to respond to all enquiries within 24 to 48 business hours during our operating hours of 9am to 5pm Monday to Saturday New Zealand Time.

For order specific enquiries please include your order number in your email so we can assist you as quickly as possible.

BEFORE YOU CONTACT US

You may find an instant answer in our FAQ Center, or message our customers services chat - we have covered most common questions about orders, shipping, returns, authenticity and pricing in detail.

OUR COMMITMENT

As a boutique business, every customer matters to us. We do not use automated responses for complex enquiries. You will always hear from a real person.

Contact form

Have a question? Fill out the form below and our team will get back to you as soon as possible. Expect a response from our team within 24 to 72 hours.

For "Returns", click here*

Ultima NZ Limited | Trading as: ALLURE COLLECTIVE STORE / AllureMen
Company Number: 430267 | NZBN: 9429030340824
12 Beresford Square, Newton, Auckland 1010, New Zealand

www.allurecollectivestore.com
support@allurecollectivestore.com